Returns Policy

Unless items are faulty or damaged, Pangolin Design does not offer refunds on items purchased on the website.

We do not offer refunds OR exchanges on any discontinued or special order items.

We do not offer refunds for ‘on promotion’ items, we would offer an exchange on faulty items

Should you change your mind about an item that you have purchased or received, and provided that you retain all paperwork and original packaging, we would gladly reimburse you with a Pangolin Design voucher or an alternative piece better suited to your requirement.  Please note this does not apply to ‘on promotion’ items.  Courier fees would be for the clients account.